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The Gailes Hotel & Spa

News

SimpsInns crowned 'Hospitality Business of the Year'

13-10-2023

Ayrshire hotel and leisure group crowned ‘Hospitality Business of the YearOne of Scotland’s leading hotel and leisure groups has been crowned ‘Hospitality Business of the Year’ at the annual Ayrshire Chamber of Commerce Business Awards this week.SimpsInns picked up the top accolade having go...


Garrett new head professional at The Gailes

11-07-2023

Introducing Scott Garrett:Our New PGA Professional Golf Coach at Gailes Golf:Leisure!We are thrilled to announce an exciting addition to the Gailes Golf:Leisure team: Scott Garrett, a renowned PGA Professional Golf Coach with over 20 years of experience! Known as one of golf's foremost instructors,...


Introducing The Potting Shed at Si!

25-01-2023

New concepts 'The Potting Shed' & 'The Terrace' introduced at Si! in spring 2023Ayrshire hospitality group to create 30 new jobs following £250,000 makeover of Irvine venueAyrshire’s leading hospitality group SimpsInns will create up to 30 new jobs in spring 2023 following the £250,000 redev...


The Gailes Named Best Spa & Leisure Hotel

14-06-2022

Si! Spa at The Gailes Hotel & Spa The Gailes Hotel & Spa in Ayrshire has been crowned the winner of Scotland’s Best Spa and Leisure Hotel at the 2022 Prestige Hotel Awards. The stunning Irvine venue fought off competition from Cameron House Hotel, Trump Turnberry and Gleddoch Hot...


Brand new Coast Restaurant & Bar Now Open at The Gailes

06-05-2021

Stunning restaurant transformation with nautical theme and great menu choicePRESS RELEASE: Coast Restaurant & Bar at The GailesFOR IMMEDIATE PUBLICATION: Thursday May 6th, 2021Facebook  |  Twitter  |  Instagramgaileshotel.comVIEW COAST MENUS ...


Mother's Day Afternoon Tea

23-02-2021

 We know treating the most special lady on Mother's Day will be slightly different this year but we have just the answer for you. Treat mum to a deliciously decadent Afternoon Tea available for collection on Sunday 14th March.Our Afternoon Tea box will contain delicate sandwiches, delicious qui...


Coronavirus Update (05/01/21)

05-01-2021

The Toptracer range and 9-hole course remains open at The Gailes At the start of the new year, unfortunately we enter a new period of lockdown where our businesses once again must temporarily close. At present we are able to keep the Toptracer driving range and 9-hole golf course at The Gailes...


You're Invited ... Luxurious Dog Friendly SimpsInns Hotels.

02-09-2020

We are blessed every day with the beauty of what Scotland and Ayrshire has to offer: long walks along the beach, muddy routes through woodland trails, overnight stays in beautiful accommodation and delicious, locally sourced food. That’s why You're invited for a dog friendly staycation at an Ayrsh...


Lockdown Challenge raises over £17,000

12-05-2020

Malcolm & Karen Simpson Team effort to benefit NHS Ayrshire & Arran plus local Ayrshire charities PRESS RELEASE: SimpsInns Lockdown Challenge FOR IMMEDIATE PUBLICATION: Monday 11th May, 2020 JustGiving Page: https://www.justgiving.com/fundraising/simpsinns-ayrshire-scotland1 Facebook: h...


Double Wedding Celebrations for The Waterside and SimpsInns

02-02-2020

The SimpsInns team at the 2020 Confetti Awards, Glasgow (Photo: Stuart Churchill Photography) Family owned Ayrshire wedding venues recognised at recent Confetti Awards PRESS RELEASE: Confetti Awards 2020      FOR IMMEDIATE PUBLICATION: Friday, January 31st, 2020 Twitter: @Confet...


The Old Loans Inn Named Small Hotel of the Year for a Third Consecutive Year!

04-11-2019

The Old Loans Inn near Troon in Ayrshire was named Small Hotel of the Year for an unprecedented third consecutive year at the 2019 Scottish Golf Tourism Week Awards in St Andrews. The luxury SimpsInns property was recognised once more for excellence in hospitality and quality of service and continu...


UPDATE: Refurbishment at The Gailes Hotel

30-10-2019

Artist impression of the reception area at Si! Spa at The Gailes Hi everyone, With much change in recent times, we’re providing an update on the exciting development projects we are undertaking here at The Gailes Gym:Spa:Leisure:Wellness. PROJECTS COMPLETED GG’s Coffee Shop & Sports...




The Gailes Hotel & Spa

Website Privacy Statement

Our policy relating to data collection and privacy has fairness at its heart and is never intended to cause objection or complaint and to that end if there is any dubiety we will not store your information. As a business we wish to stay in communication with your and keep you up to date with news, offers and updates on our product which you may find of interest, but we will only do this with your clear and specific consent.

Standard Privacy Policy

This privacy policy sets out how Gailes Hotel uses and protects any information that you give Gailes Hotel when you use this website.

Gailes Hotel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Gailes Hotel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2nd May 2018.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and offline.
Where we collect this information

As a business we collect data for a number of sources, but our data policy applies to all of the following including personal data collected at reception, check in, exhibitions, on and off-line competitions, guest questionnaires, online bookings, online communications, digital newsletter sign ups from websites and social media, shared promotions with partners and others not listed.

We confirm that unless specific consent is given by the user the information shared will not be stored beyond the purpose intended. If specific consent is given to use the information collected it will be stored securely and digitally encrypted and password protected. 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data, using Google Analytics normally but on occasion other aggregation tools that advise us about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

•    whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
•    if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at reception info@simpsinns.com or by clicking unsubscribe where available.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting only if you specifically consent to us that you wish this to happen.

We undertake that third parties will only include businesses that support our business and your stay such as travel providers, visitor attractions, event providers and others directly related to our business offering.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Our Website and In House Data Collection Policy

Our email collection policy is fully consent based and in entering your details clear consent is given by the user to receive future marketing materials from ourselves. The following information makes clear our policy on use of consent based email marketing and communications.

What we collect

We may collect the following information on a consent only basis:
•    name and job title
•    contact information including email address
•    demographic information such as postcode, preferences and interests
•    other information relevant to customer surveys and/or offers

What we do with the information we gather

The majority of the information we gather is required for contractual and legal purposes and to allow us to offer products and services as purchased. 
When consent is given to sue the information for marketing and communication purposes it is used for the following reasons:
•    We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
•    From time to time, we may also use your information to contact you using your provided email address for market research purposes. 
Your information will never be shared with any third parties and at all times you have the right to unsubscribe permanently from our database with a simple click of the unsubscribe information at which time your details will be deleted form the mailing lists and removed from the database permanently with no archived records retained.

The Gailes Hotel & Spa

Website Terms and Conditions

Your use of the Gailes Hotel Web Site is subject to these terms and by using the Site you show your agreement to such terms. If you do not accept our terms, please do not use the Web Site.

Ownership of Web Site

This Web Site belongs to Gailes Hotel.

Headings

Headings used in these terms and conditions are for convenience only and shall not affect their interpretation.

Trademarks

The images, logos and names on this Web Site which identify Gailes Hotel or third parties and their products and services are proprietary marks of Gailes Hotel and/or the relevant third parties. Nothing contained in this Web Site shall be deemed to confer on any person any license or right on the part of Gailes Hotel or any third party with respect to any such image, logo or name.

Alterations

Gailes Hotel reserves the right, at any time and without prior notice, to remove or cease to supply any product or service contained on this Web Site. In the event that such removal takes place we shall not be liable to you in any way whatsoever for such removal.

Phone Calls and Emails

Telephone calls using the telephone numbers provided on this Web Site and email correspondence with Gailes Hotel at the email addresses accessible through, or discernible from, this Web Site may be recorded or monitored. By using such communication methods you are consenting to the recording or monitoring of the same.

Telephone charges

The price of calls may vary depending on your telecoms supplier. Please check with your operator for exact charges.

WEBSITE POLICIES

Commercial use

This Web Site is for non-commercial, personal use only. The services contained on this Web Site may be supplied on a commercial basis on payment to Gailes Hotel or its service or product suppliers of its charges from time to time. Please contact us.

In the event that you use any of the services contained on this Web Site for commercial use, Gailes Hotel shall be entitled to charge you at its applicable rates in respect of such commercial use.

Copyright

The copyright in the material contained in this Web Site belongs to Gailes Hotel or its licensed source. Any person may copy any part of this material, subject to the following conditions:

the material may not be used for commercial purposes;

the copies must retain any copyrights or other intellectual property notices contained in the original material;

the products and technology or processes described in this Web Site may be subject to other intellectual property rights reserved by Gailes Hotel or by other third parties with no license granted in respect of those intellectual property rights); images on this Web Site are protected by copyright as its text by IPR and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s).

Changes to Terms and Records of Agreements

We reserve the right to change these terms and conditions at any time by posting changes on the Web Site. It is your responsibility to review the Web Site terms and conditions to ensure you are aware of the latest terms and conditions. Your use of this Web Site after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions. We recommend that you print off and retain for your records a copy of these terms and conditions from time to time and a copy of any terms and conditions relating to any product or service which you apply for online, together with any related application form completed and submitted.

Any amendment to terms and conditions must be agreed in writing by us, or, if appropriate, by the relevant company or individual supplier with whom you contract.

Disclaimers

Whilst Gailes Hotel has taken due care and attention in the preparation of the contents of this Web Site, this Web Site and the information, names, images, pictures, logos, icons regarding or relating to Gailes Hotel or our products and services marketed on the site (or to third party products and services), are provided on an 'as is' basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will Gailes Hotel be liable, whether in contract or tort (including negligence or breach of statutory duty) or otherwise for any losses sustained and arising out of or in connection with use of this Web Site including, without limitation, loss of profits, loss of data or loss of goodwill (in all these cases whether direct or indirect) nor any indirect, economic, consequential or special loss.

Gailes Hotel does not represent that the information contained in this Web Site is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in this Web Site or for any reliance placed by any person on the information.

Gailes Hotel does not warrant that the functions or materials accessible from or contained in this Web Site will be uninterrupted or error free, that defects will be corrected or that this Web Site or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.

If any of these Terms and Conditions (or any terms and conditions relating to a product or service referred to in this Web Site) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such state or country only, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. Nothing in these terms and conditions shall exclude Gailes Hotel's liability for death or personal injury resulting from negligence of Gailes Hotel.

Intellectual Property Rights

All Intellectual Property Rights (including, without limitation, all database rights, rights in designs, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction) in any information, content, materials, data or processes contained in or to this Web Site belong to Gailes Hotel or its licensed source. All rights of Gailes Hotel in such Intellectual Property Rights are hereby reserved.

Jurisdiction and Law

Gailes Hotel makes no representation that any product or service referred to on or through the Web Site is appropriate for use, or available in other locations. The information and other materials contained in this Web Site may not satisfy the laws of any other country and those who choose to access this Site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

These Terms and Conditions and any terms and conditions relating to products or services described in this Web Site shall be governed by and construed in accordance with the law of Scotland. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of Scotland.

Links to other Web Sites

Certain (hypertext) links, advertisements or suppliers promotion will lead you to Web Sites that are not under the control of Gailes Hotel. When you activate any of these links, you will leave Gailes Hotel Web Site by opening a new window and we have no control over and will accept no responsibility or liability in respect of the material on any such other Web Site. By allowing links with third party Web Sites Gailes Hotel does not intend to solicit business or offer any security to any person in any country, directly or indirectly.

Force Majeure

Every effort will be made to carry out the contract but its due performance is subject to cancellation by Gailes Hotel or to such variation as we may find necessary as a result of inability to secure labour, materials or supplies or as a result of any act of God, War, Strike, Lockout or other labour dispute, Fire, Flood, Drought, Legislation, or other cause (whether of the foregoing class or not) beyond the sellers control.

The Gailes Hotel & Spa

Website Accessibility

We have tried to make this website as accessible as possible and easy to use for everyone, regardless of circumstance or ability.

All our page templates comply with the WCAG Priority 2 checkpoints as a minimum requirement. And we make every effort to ensure that all the content on our site meets this standard too. We are making every effort to ensure that we don't exclude any users. For example:

  • We try to use clear and simple language.
  • We use alternative text for all our images 
  • Were possible the HTML we produce conforms to the standard: XHTML 1.0 Strict
  • We have tested the colours we use in the design for contrast.

We try to publish all our text content as accessible HTML rather than in other formats such as PDF. Where we do publish PDFs or other formats our policy is to make them as accessible as we can.