Guest Information

Welcome
Breakfast & Dining Room Service Hotel Information Spa & Leisure
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We hope you have a most enjoyable stay with us

The Gailes Hotel is part of the family owned SimpsInns group with award winning Hotels, Restaurants, Bars, Golf and Leisure across Ayrshire.

‘Privately Owned, Proudly Independent’, we aim to exceed guests’ expectations at every opportunity. Our friendly and passionate team are here to ensure your stay with us meets your every need.

Please take a moment to read through this Guest Information, which provides details to make your stay even more enjoyable.

If we can be of any further assistance, please contact Reception (Dial 0)

Breakfast & Dining

Breakfast

Please Note all menus can be accessed online HERE rather than printed copies in rooms. View hotel guest breakfast menu HERE

Served daily in the restaurant 7am - 10am (Mon-Fri) 8am - 10am (Sat & Sun)
A varied Continental selection or full traditional Scottish breakfast is available. Room Service breakfast is available if ordered at Reception the previous day.
(Please note a £5 supplement charge per tray applies for Room Service).

Restaurant and Bar

Open daily from 9am (Please check Reception for closing times)
Enjoy a wonderfully relaxed ambiance and the perfect place to celebrate special occasions or spend quality time with friends and family.

The stylish interior design combines warm walnut wood and quality soft furnishings to create a modern, elegant look.

Our wide range of delicious and tempting dishes are lovingly created using only the finest ingredients, sourced locally where possible.

When the sun is shining there is no better place to be than relaxing in the comfortable soft seating area of the outside terrace - perhaps with a chilled glass of wine or cold beer.

GG’s Coffee Shop & Sports Lounge

Open daily from 9am
GG’s offers a tasty menu throughout the day, great coffee and cake, relaxed seating and coffee shop, games’ suite and golf simulator and large screens for live sports.

Room Service

(Please note: £5 supplement charge per tray applies)

Room service is available from the main a la carte menu until 9.30pm. If you would like food after this time, this must be pre-booked before 9.30pm from the selected menu below:

Sandwiches/Wraps
with salad garnish and crisps, choose white or brown bread

Cheddar cheese, tomato and pickle (v) 6.25

Cheddar cheese, baked ham and fruit chutney 6.50

Egg mayonnaise (v) 6.15

Tuna and spring onion mayonnaise 6.50

Chicken caesar salad 6.50

Prawn and cucumber marie-rose 6.75

Roast beef and English mustard 6.75

We have risk assessed our kitchens’ allergens; because of the nature of our food operation, we cannot fully guarantee that any food will be completely free from these allergens. If you have an allergy, please speak to a member of our team before ordering. Full allergen/nutritional information is available on request.

Hotel Information

Check Out

Check out time is 11am at the hotel. Should you wish to extend this time*, please contact Reception (Dial 0). An additional charge of £10 per hour or part thereof applies (*subject to availability)

Express Check Out

If you have chosen the Express Check Out option at registration, you may leave the hotel without contacting Reception. All charges will be made to the credit/debit card supplied and a copy of your bill will be emailed or posted to you. Alternatively, you may prepay your account on the night before departure.

Fire Alarm

In the event of a fire alarm sounding the alarm will be silenced after 30 seconds. Please evacuate the building if the alarm resounds or is constantly ringing. Leave the building through your nearest fire exit, which is displayed on the back of your bedroom door. Please familiarise yourself with this plan.

Once outside the building, please follow signs to the designated assembly points. The main assembly point is the car park in front of the hotel. Please follow instructions and directions given by staff at all times. If you require assistance during an evacuation, please contact Reception by dialling 0.

No Smoking

We have a no smoking policy in all bedrooms. Thank you for not smoking within the hotel. A £100 penalty applies to refresh and deep clean the room.

Hotel Services

Complimentary Wifi

Guests and hotel residents enjoy complimentary Wifi throughout the hotel and restaurant. Please ask Reception for the most up to date Wifi password.

SimpsInns - Best for Business

If you require a print out for travel documents or boarding passes, our Reception team can assist. Documents should be emailed to
[email protected] or supplied on a USB memory stick. Large quantities of documents for business and conferencing are chargeable. Fax and photocopying service available during regular working hours. This service is chargeable.

Car Parking

Complimentary car parking is available for hotel guests. The proprietors cannot accept responsibility for any loss or damage to cars parked in the hotel car park. We advise against leaving valuable possessions in your car.

Laundry / Ironing

Full laundry and ironing services can be arranged through an external local company. Please ask Reception for details. Please leave the laundry bag and list at Reception before 8am for next day delivery. Remember to clearly mark your name and room number. (No service on Sundays or public holidays).

Dry Cleaning

Guests’ clothing can be sent for dry cleaning.

Room Service

Tea / Coffee

Please enjoy complimentary tea and coffee making facilities in your room.

Fresh Milk

If you require fresh milk please contact Reception by dialling 0 on the bedroom telephone

Telephone Rates

All external phone calls from your room are chargeable. Please dial 9 for an outside line, followed by full dialling code and number.

UK Local: 30p per minute
UK National: 40p per minute
UK Mobile: 90p per minute
International: £1.90 per minute

Pillows

Additional pillows can be requested from reception.

Newspapers

Newspapers can be delivered to your room. Please order before 10pm the previous evening. (charges apply)

Television

All bedrooms are equipped with state of the art flatscreen televisions. To choose channels please use remote control. For more information please contact Reception (Dial 0).

Channels

1. BBC 1 Scotland
2. BBC 2
3. STV
4. Channel 4
5. Channel 5
6. itv2
10. itv
11. Pick
12. Dave
13. Channel 4 + 1
14. More 4
15. Film4
16. QVC
17. Really
18. Music
19. Yesterday
20. Drama
27. itv2 + 1
28. E4
29. E4 + 1
30. 5 Star
32. Movie Mix
33. STV +1
45. Film4 +1
61. True Entertainment
120. CBBC
121. CBeebies
123. CBBC HD
130. BBC News
131. BBC Parliament
132. Sky News
200. BBC Red Button
601. BBC BR 1
702. BBC Radio 1
703. BBC R1X
704. BBC Radio 2
705. BBC Radio 3
706. BBC Radio 4
707. BBC R5L
708. BBC R5L X
709. BBC 6 Music
710. BBC 4 Ex
711. BBC Asian Net
712. BBC World Serv
713. BBC Radio Scot
714. BBC R n Gaidhael

Power Supply

The standard electrical current is 220 volts. Appliances with 110-115 voltage will require a transformer and plug adaptor. We have a limited supply available at Reception.

Spa & Leisure

As guests of The Gailes Hotel you are welcome to make use of the facilities at Gailes Golf:Leisure and Si! Spa at The Gailes

Facilities include:

State of the art gym
Studios and classes
Jacuzzi, sauna, steam room and relaxation area
Extensive range of beauty and spa treatments with Espa products
PGA Professionals and Teaching Academy
Nine-hole resort golf course
Short course
Floodlit Top Tracer Driving Range
Affordable Golf retail shop

Towels

The Reception team at Gailes Golf:Leisure will provide you with towels. Please show your room key and card.

Opening Hours

Monday – Friday 6.30am – 10pm

Saturday & Sunday 8am – 7pm

Contact

T: 01294 316090
E: [email protected]

Please note: Guest bookings made direct with hotel enjoy complimentary use of the gym, spa and leisure. Third party bookings incur a £10 charge for use of the gym, spa and leisure.

Spa Pricelist

ESPA facials

Express Facial (30 mins) £30
Deluxe Facial (50 mins) £46
Ultimate Revitalising Facial (60 mins) £56

Crystal Clear – Microdermabrasion

Express Microdermabrasion (30 mins) £34
Microdermabrasion (50 mins) £58 (Course of six £290)
Ultimate Microdermabrasion (70 mins) £79 (Course of six £395)

Ultimate relaxation therapies from ESPA

ESPA Total body care (80 mins) £67
ESPA Total body care with hot stones (1hr 45 mins) £84
ESPA Blissful back, face and scalp massage (80 mins) £67
ESPA Blissful back, face and scalp massage with hot stones (1hr 45 mins) £84
ESPA Pre-natal treatment (75 mins) £67
ESPA Body scrub (20 mins) £30
Oriental head massage (20 mins) £30

ESPA envelopments (50 mins)

ESPA Restorative mud wrap £58
ESPA Detoxifying algae wrap £58

Massage therapies

Traditional back, neck and shoulders (30 mins) £29
Traditional full body (50 mins) £42
Aromatherapy back, neck and shoulders (30 mins) £31
Aromatherapy full body (50 mins) £45
Hot stone therapy back, neck and shoulders (30 mins) £35
Hot stone therapy full body (50 mins) £50

Reflexology

45 minute treatment £45, Course of six treatments £220

Beauty treatments

Make up

30 minute appointment £34

Fake Bake spray tan (20 mins)

Full body £23
Half body £14

Eyelash and eyebrow treatments

Combined eyelash and brow tint £18
Eyelash tint £14
Eyebrow tint £9

Waxing

Full leg, bikini line and underarm £36
Full leg, bikini line or underarm £30
Half leg, bikini line and underarm £32
Half leg, bikini line or underarm £26
Eyebrow and lip or chin £12
Full leg £26
Half leg £18
Half arm (below elbow) £12
Bikini line £11
Underarm £11
Eyebrow or chin £9
Lip £8

Body waxing for men

Eyebrows £9
Full legs £32
Back £28
Chest £28

Manicures and pedicures

File & polish (20 mins) £15
Deluxe manicure or pedicure (40 mins) £30
Ultimate manicure or pedicure treatment (60 mins) £42
ShellacTM hybrid nail colour (45 mins) £27
Minx Nails (45 mins) £27

Spa days (contact reception for further details)

Deluxe Spa Package £85
Deluxe Spa Day £115
Deluxe Club Pamper Day £175

Bridal packages
(contact reception for further details)

Bridal makeup £59
Ultimate bridal beauty package £179

Book Direct

By booking direct we promise you a Best Rate Guarantee

Benefits of Booking Direct

First and foremost we guarantee you the best rate available for your stay
Possible upgrades (subject to availability)
All direct booking customers enjoy a complimentary upgrade package in their rooms on arrival
10% discount when booking online
All direct booking customers enjoy complimentary use of the gym, spa and leisure facilities at The Gailes

Book direct with us online at any of our hotel websites:

gaileshotel.com | watersideayrshire.com | oldloansinn.co.uk

Tel: 01294 204040
General terms and conditions apply